Refund Policy

At Investing in Namibia, a division of Elidge Business Solutions CC, we strive to provide exceptional services to our clients. This refund policy outlines the terms and conditions under which refunds may be issued for services purchased through our platform.

1. General Refund Policy

We offer a 7-day money-back guarantee on eligible services. If you are not satisfied with our services within seven (7) days from the date of purchase, you may request a refund, subject to the conditions outlined below.

2. Non-Refundable Services

Certain services are non-refundable, including but not limited to:
Business Registration Fees – Once we initiate the registration process, all fees paid are non-refundable.
Immigration & Visa Services – Due to government processing fees and administrative work, refunds are not available for visa, work permit, or immigration-related services.
Domain Registration & Web Services – Fees for domain registration, website hosting, and related digital services are non-refundable once the service is activated.
Consultation Fees – Payments for consultations and advisory services are non-refundable after the session has been conducted.

3. Refund Eligibility & Process

🔹 To request a refund, clients must submit a written request via email to contact@investinginnamibia.com within 7 days of the service purchase.
🔹 Refunds will be processed only for services that have not been initiated or completed.
🔹 Approved refunds will be issued within 10 business days via the original payment method.

4. Modifications to This Policy

Investing in Namibia reserves the right to modify or update this Refund Policy at any time. Changes will be published on our website, and continued use of our services after modifications shall indicate your acceptance of the revised terms.

5. Contact Us

If you have any questions about our Refund Policy, please contact us at:
📍 Address: Erf 696, Tutungeni, Rundu, Namibia
📞 Phone: +264 81 4078126
📧 Email: contact@investinginnamibia.com
🌐 Website: www.investinginnamibia.com