Billing & Cancellations Policy

At Investing in Namibia, a division of Elidge Business Solutions CC, we strive to maintain a transparent and efficient billing system. By using our services, you agree to the terms outlined in this policy regarding payments, non-payment consequences, and cancellations.

1. Billing & Payments

• Clients agree to pay all charges related to their selected services as per the pricing stated at the time of purchase.
• Payments are due upon invoicing, and Investing in Namibia reserves the right to charge the payment method on file on the due date.
• Late payments may result in service suspension or termination.

1.1 Payment Methods

• We accept payments via bank transfer, mobile payments, and online payment gateways (where applicable).
• If a client chooses to pay by credit/debit card, they authorize Investing in Namibia to charge their card on each due date for recurring services.
• It is the client’s responsibility to ensure that sufficient funds are available for payment processing.

2. Non-Payment & Service Suspension

• Failure to make payment on the due date will result in a payment reminder being sent.
• If payment is not received within 3 days after the due date, services may be suspended.
• If payment remains outstanding for 7 days, Investing in Namibia reserves the right to terminate services permanently.
• After 90 days of non-payment, any remaining client data or service records will be permanently deleted for security and privacy reasons.

2.1 Reconnection & Data Restoration Fees

• Clients whose accounts are suspended due to non-payment may be charged a reconnection fee.
• If a terminated account requires data restoration (subject to backup availability), a restoration fee may also apply.

3. Cancellations

Clients may cancel their services at any time by submitting a cancellation request in writing to contact@investinginnamibia.com.

3.1 Cancellation Terms

• A 5-day cancellation notice is required before the next billing cycle.
• Failure to provide sufficient notice will result in a full billing cycle charge before cancellation is processed.
• All outstanding balances must be cleared before the account is closed.

3.2 Refunds

• Investing in Namibia does not provide pro-rated refunds for mid-cycle cancellations.
• Any fees paid are non-refundable, unless otherwise stated under a specific service’s money-back guarantee policy.

4. Modifications to This Policy

Investing in Namibia reserves the right to update or modify this Billing & Cancellations Policy at any time. Changes will be posted on our website, and continued use of our services after changes take effect constitutes agreement to the revised terms.

5. Contact Us

For any questions regarding billing, payments, or cancellations, please contact us:

📍 Address: Erf 696, Tutungeni, Rundu, Namibia
📞 Phone: +264 81 4078126
📧 Email: contact@investinginnamibia.com
🌐 Website: www.investinginnamibia.com